CLP

Showcasing transparency and accountability

CLP is one of Hong Kong’s oldest companies. Its goal is to be the leading responsible energy provider in the Asia-Pacific region, from one generation to the next. As part of its commitment to transparency and accountability, the company wanted, in addition to its traditional online pdf, to produce its 16th report in an html format to show key ideas visually, and allow readers to find – and interact with – the information more easily.

The solution

Following UX and better business writing workshops in Hong Kong to clearly determine the website’s purpose, identify user needs and find ways to meet them, define the features we’d need to design and build, identify content, and explore best practice in communicating this, we designed the website and the accompanying English and Chinese pdf versions of the In Essence reports.

Following UX and better business writing workshops in Hong Kong to clearly determine the website’s purpose, identify user needs and find ways to meet them, define the features we’d need to design and build, identify content, and explore best practice in communicating this, we designed the website and the accompanying English and Chinese pdf versions of the In Essence reports.

The result

Working closely with the highly experienced CLP team, we designed a fully integrated report that examined trends and sustainability drivers; communicated the company’s vision, commitments and management approach; provided easy access to data and downloads; and reported the company’s performance against six capitals (financial, manufactured, natural, human, social and relationship, and intellectual) with the help of infographics, an interview with the relevant executive and material topics. The In Essence pdf report provided a similar, but more concise, overview of the company’s value creation journey.

View the website and pdf report here